Pre Order Policy Utahman.co

POLICY OVERVIEW

POLICY OVERVIEW This Pre-Order Policy outlines terms for pre-ordering products from Be Saucy LLC (D.B.A utahman.co). By placing a pre-order, you consent to these terms.
PRE-ORDER DEFINITION A pre-order is a purchase for a product not yet available for immediate shipping, allowing customers to secure items before official release.
PRICING AND PAYMENT

3.1 Payment Processing

Full payment collected at pre-order
Credit card charged immediately
Price protection guaranteed after payment
Free shipping on orders over $100 or more

3.2 Price Adjustments

Promotional prices honored at the time of order
Automatic price adjustments if the item goes on sale before shipping

DELIVERY AND COMMUNICATION

4.1 Shipping Timelines

Estimated shipping dates provided on the product page
Email updates for delivery timeline changes
Orders shipped in sequence of purchase date
Shipping confirmation with tracking sent via email

ORDER MODIFICATIONS

5.1 Changes Allowed

Shipping address modifiable before shipping
Payment method updateable via customer service
Quantity changes require order cancellation and reorder

CANCELLATIONS AND REFUNDS

6.1 Cancellation Policy

Pre-order cancellable any time before shipping
Full refund processed
Refund completed within 3-5 business days
Original payment method refunded

DATA AND PRIVACY

7.1 Information Handling

Personal information collected for transaction purposes
Data encrypted and stored securely
Compliance with PCI-DSS standards
Third-party service provider privacy policies apply

LIMITED EDITION ITEMS

8.1 Special Terms

First-come, first-served basis
Quantity limitations may apply
Immediate notification and refund if unable to fulfill

PRODUCT SPECIFICATIONS

9.1 Product Changes

Final product may vary from pre-order images
Significant changes will be communicated
Customer right to cancel maintained

CONTACT INFORMATION

Email: support@utahman.co
Address: 10102 S. Redwood Rd. P.O. Box 95444, South Jordan, UT 84095

POLICY MODIFICATIONS

Policy subject to updates
Changes will not affect existing pre-orders

Effective Date: 12/01/2024

By placing a pre-order, you acknowledge understanding and agreeing to these terms.

Key changes from the original policy:

Integrated privacy policy principles
Streamlined language
Enhanced clarity on data handling
Maintained core pre-order commitments
Aligned with operational processes discussed earlier

OVERVIEW

This Pre-Order Policy outlines the terms and conditions for pre-ordering products from “Be Saucy LLC” DBA “utahman.co”. By placing a pre-order, you acknowledge and agree to these terms in addition to our general Terms of Service.

1. WHAT IS A PRE-ORDER?

A pre-order is a purchase made for a product that is not yet available for immediate shipping. Pre-orders allow customers to secure items before their official release or restocking date.

2. PRICING AND PAYMENT

2.1 Payment Processing

Full payment is collected at the time of pre-order
Your credit card or payment method will be charged immediately
Pre-order prices are guaranteed once payment is processed
If a product’s price decreases before release, we will refund the difference
Free shipping on orders over $150 applies to pre-orders

2.2 Price Protection

If you place a pre-order during a sale or promotion, the promotional price will be honored
Should the item go on sale after your pre-order but before shipping, we will automatically adjust to the lower price

3. ESTIMATED DELIVERY DATES

3.1 Timeline Communication

Each pre-order product page displays an estimated shipping timeframe
Dates are our best estimate but not guaranteed

3.2 Shipping Process

Pre-orders ship according to the order date (first-ordered, first-shipped)
Standard shipping policies and options apply once the item is in stock
You will receive a shipping confirmation email with tracking information when your order ships

ORDER MODIFICATIONS

4.1 Changes to Pre-Orders

Shipping address can be modified any time before shipping
Payment method can be updated before shipping by contacting customer service
Quantity changes require order cancellation and new order placement

4.2 Combining Orders

Pre-orders cannot be combined with regular orders
Multiple pre-orders may be combined by contacting customer service
Shipping costs will be adjusted accordingly for combined orders

CANCELLATIONS AND REFUNDS

5.1 Cancellation Policy

You may cancel your pre-order at any time before shipping
Full refund provided for cancellations
Contact support@utahman.co to process cancellation

5.2 Refund Processing

Refunds are processed within 3-5 business days
The original payment method will be refunded
Original shipping costs (if any) will be refunded if the order is canceled

COMMUNICATION

6.1 Status Updates We will send email updates:

Confirming your pre-order
If there are changes to the estimated delivery date
When your payment has been processed
When your order ships with tracking information

6.2 Customer Service For pre-order questions or concerns:

Email: support@utahman.co
Include your order number in all communications

LIMITED EDITION ITEMS

7.1 Special Terms

Limited edition pre-orders are filled on a first-come, first-served basis
We reserve the right to limit quantities
If we cannot fulfill your limited-edition pre-order, you will be notified immediately and refunded

PRODUCT CHANGES

8.1 Product Specifications

Final product may vary slightly from pre-order images
You will be notified of any significant changes
Right to cancel maintained if changes are unacceptable

PRE-ORDER PROMOTIONS

9.1 Special Offers

Pre-order exclusive bonuses, if any, will be clearly stated on the product page
Promotional items ship with your pre-order
Limited-time offers are valid only during specified dates

CONTACT INFORMATION

For any pre-order related questions:

Email: support@utahman.co
Address: 10102 S. Redwood Rd. P.O. Box 95444, South Jordan, UT 84095

11. MODIFICATIONS TO POLICY

utahman.co reserves the right to modify this Pre-Order Policy at any time. Changes will not affect existing pre-orders.

Effective Date: 12/01/2024

By placing a pre-order with utahman.co, you acknowledge that you have read, understood, and agree to be bound by this Pre-Order Policy.